CMM stands for Capability Maturity Model. This was developed by Software Engineering Institute(SEI). This is a well known benchmark for judging the quality level of the processes in the organization. CMM defines five levels determined on the basis of organisation’s support for certain “key” process areas known as KPAs. The five levels are:
| CMM – LEVEL 1 | Initial | Undefined, chaotic, no process in place |
| CMM – LEVEL 2 | Repeatable | Basic project management processes are in place. |
| CMM – LEVEL 3 | Defined | In addition to level 2 activities, organization has defined processes and management activities are documented. |
| CMM – LEVEL 4 | Managed | Standards are built for organization. Managed through setting standards |
| CMM – LEVEL 5 | Optimising | Leveraging on knowledge and innovative ideas. Continous process improvement and preventing the occurrence of defects. |
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